Privacy Policy

Digigás - Equipamentos De Telecomunicações E Gás, Lda


After May 25, 2018, the General Regulation for the Protection of Personal Data (GDPR) No. 2016/679 of the European Parliament and the European Council, of April 27, 2016, which establishes and standardizes the and the protection of personal data.

The protection of customer privacy is a priority for Digigás. We intend to ensure that users of our website are aware of the rules for the protection and processing of personal data, and also to ensure that the security of these users is ensured in accordance with the applicable legislation, namely the General Regulation for the Protection of Personal Data (GRPD) n. 2016/679 of the European Parliament and of the European Council, of 27 April 2016.

The website adopts appropriate measures in the collection, processing and storage of all information to prevent unauthorized access to data provided by users. Technical and organizational precautions include hosting on servers and encrypting communications using SSL technology.

On our website you can find links to third party websites. We cannot control how these sites collect and process your data, and we cannot be held responsible for the same collection and treatment, nor for the accuracy, credibility or functionality of these websites. Such as
The provision of links to other sites does not imply the assumption of responsibility in relation to them, nor does this Privacy Policy apply to them.

Digigás also recommends that users adopt additional security measures. We highlight the maintenance of equipment and programs correctly configured and updated, the use of protection against malicious software and firewall, and not browsing websites where there are no guarantees of authenticity.

Finally, the use of this website assumes acceptance of the Privacy & Cookies Policy. We advise you to read this Policy, which may be revised or changed at any time. All changes will be posted on our website. If you have questions about our policies, want to rectify the data provided or request its deletion, even after you have provided us with such information, please contact us.



Personal data is information relating to an identified or identifiable natural person. This information can be of any nature and be found in any medium, including sound and image.
A person who can be identified directly or indirectly, namely by reference to an identification number, or to one or more specific elements of their physical, physiological, psychological, economic, cultural or social identity, is considered identifiable.



Cookies are small files placed in users' browsers when they visit our website. Cookies only collect anonymous information, not allowing access to users' computers or any personal information.

You can find out more about cookies at

To find out exactly how we use cookies and how you can manage them, check our Cookie Policy.



Digigás is responsible for the collection and processing of users' personal data, pursuant to paragraph d) of article 3 of Law no. 67/98, 26th of October. Thus, it is up to him to decide, in the context of providing Services to the Customer, which personal data is collected, the means of processing such data, and the purposes for which they are used.



Under the terms set out in the Personal Data Protection Law, we collect and process user data with their express consent and in accordance with the specific purposes of the treatment in question. The consent given by customers can be withdrawn at any time and free of charge.


- Personal information
The personal information collected on the Digigás website is always provided voluntarily by the users of our website, such as, for example, in situations where they fill out a form or subscribe to newsletters. The data collected may vary depending on the situation and include, among others, the user's name, email and telephone number.

- Other information
The Digigás website also collects anonymous information when users visit the website. This information may include, for example, the type of device, operating system and browsers used to access the site, geographic location, duration of visit, and number of pages viewed. However, it is not possible to relate this data to individual users.



7.1) Period of retention of Personal Data

The retention period of the collected data depends on the type of information.
We only retain personal information if we have a legitimate and continuing business need.

If this is not necessary, we will delete or anonymize your information. If this is not possible, we proceed to securely archive and isolate the data until its deletion is permitted. We will also delete your information at any time if you ask us to do so.

If you chose to receive marketing communications from Digigas, we retain information about your marketing preferences for an acceptable period of time from the date you last expressed interest in our content (for example, the last time you opened an email from us).

We also retain information from cookies and other tracking technologies for an acceptable period of time from the date such information was created.

7.2) Communication of Personal Data to Third Parties

Digigás never sells your personal information.
All information we collect is for our exclusive use. Thus, we undertake not to sell, exchange, rent or share this data with third parties without the user's consent. Except if we are obliged to do so by court decision and only to the strict extent of our obligations.

7.3) Use of Personal Information

In addition to the uses identified throughout this Privacy Policy, the Digigás website may use your personal information to:
- Improve your user experience on our website
- Improve our services and products
- Improve customer service
- Send periodic information that may be of interest to the user
- Respond to contact requests
- Send information regarding changes to our Privacy & Cookie Policy or other legal agreements

Our legal basis for collecting and processing your personal information described above will depend on the type of data and the specific context in which it was collected.

However, in principle, we will only collect this information when we have your consent to do so, when we need this information to enter into a contract with you, or when processing it is in our legitimate interest and is not revoked by your data protection rights. or other fundamental rights and freedoms. In some cases, we may have a legal obligation to collect your personal information.

If we ask you to provide personal information for the purpose of complying with a legal obligation or to draw up a contract with you, we will make this clear at the appropriate time and inform you whether this information is strictly necessary or not (as well as informing you of the possible consequences the lack of such data).

Likewise, if we collect and use your personal information in line with our legitimate interests (or the interests of third parties), we will make those interests clear at the appropriate time.

7.4) Use of Navigation Information

We use Navigation Information to improve our website. We may also use Navigation Information alone or together with your personal information to provide personalized content about Digigás.

7.5) Testimonials and comments from Clients

Digigás may publish customer testimonials and comments on our website, which may contain personal information. Through contact via email, we obtain each client's consent to publish their name and testimonial.

7.6) Personal Information Security

We use a variety of security technologies and procedures to protect your personal information from unauthorized access, use and disclosure.

We host the data collected on servers in a controlled and secure environment, protected from unauthorized access and use. All your information is protected through physical, technical and organizational measures.

7.7) Social Media Tools

Our website incorporates tools related to Social Media, such as the Facebook 'like' button. These tools can record your IP address, the pages you visit within our website, or even trigger a cookie that allows the tool to function correctly.

Social Media Tools and Applications are hosted by third parties or hosted directly on our website. This Privacy Policy does not apply to these tools. Your interactions with them are governed by the rules of the companies that provide these services.



Under the terms of the legislation in force, from the moment we collect and process your data, there is a set of rights that you can exercise with Digigás, at any time.

Right of access: right that allows you to obtain information regarding the processing of your data and its characteristics (namely the type of data, the purpose of the treatment, to whom your data can be communicated, conservation periods, and which data you have to provide obligatorily or optionally).

Right of rectification: right that allows you to request the rectification of your data, requiring them to be accurate and current, such as, for example, when you consider them to be incomplete or out of date.

Right to delete data or “Right to be forgotten”: right that allows you to request the deletion of your data, when you consider that there are no valid grounds for data conservation and provided that there is no other valid ground that legitimizes such treatment (such as performance of a contract or compliance with a legal or regulatory obligation).

Right to limitation: right that allows you to suspend processing or limit processing to certain categories of data or purposes.

Right to portability: right through which you can request the sending of your data, in digital format and in current use, which allows the reuse of such data. Alternatively, you may request the transmission of your data to another entity that becomes responsible for processing your data.

Right of opposition: right that allows you to oppose certain purposes and provided that there are no legitimate interests that prevail over your interests. One of the examples of this right concerns opposition to direct marketing purposes (marketing).

Right to withdraw consent: right that allows you to withdraw your consent, but which can only be exercised when your consent is the only condition of legitimacy.

In any of the above cases, you can exercise your legitimate rights by sending a written communication to the email address